The air-conditioned hotel was built in 1934 and offers a lobby with 24-hour reception and check-out service, a hotel safe, currency exchange, lift access, conference facilities and a car park. Guests may take their meals in the breakfast/dining room, or enjoy the convenience of room service. Laundry service is on offer as well.

The hotel is located in the Shanghai business and shopping centre, close to the famous street Huan Hai Zhong road, where guests can find a wide variety of entertainment such as bars, big shopping centres and restaurants.

A breakfast buffet is served daily in the breakfast room. Lunch and dinner may be ordered as a set menu meal. The hotel caters to guests with special dietary needs and occasionally offers special themed meals.