The highlight of this hotel in Shanghai is the floating oval ballroom within the hotel building. The Shanghai Grand Ballroom not only has a 400 m² plus ballroom foyer, but also multi-decor function rooms of different sizes, all of which guarantee satisfaction. Built in 2009, the air-conditioned hotel offers guests 353 rooms, a lobby with 24-hour reception, lift access, restaurants, conference facilities, room and laundry services (fees apply to both) and a car park.

The hotel is adjacent to the pedestrian shopping and entertainment street Nanjing Road and at the centre of Shanghai's ever vibrant business and leisure centre. It is just a 3-minute walk from metro lines 1, 2 and 8, a 20-minute drive to Shanghai Hongqiao International Airport and a 45-minute drive to Shanghai Pudong International Airport.

Dining options include an authentic French restaurant and a deluxe Cantonese restaurant in addition to a café. A breakfast buffet is served each morning and lunch and dinner are available as set menus.