The city hotel's 140 guest rooms include superior rooms, luxury rooms, admin-suites and deluxe suites. There are several meeting rooms of different sizes, accommodating up to 100 guests in total. In addition to a lobby with 24-hour reception and check-out services, a hotel safe, currency exchange facilities, a cloakroom and lift access, amenities available to guests at this air-conditioned establishment include a café, supermarket, hairdressing salon, bar and a restaurant. Other facilities include Internet accesss, room service, laundry service and bicycle hire.

This hotel is only 2 minutes from Metro Line 9 by foot. The centre of Xu Jia Hui is approximately 5 km from the hotel, which is only a 15-minute drive from Shanghai Hongqiao Airport and South Shanghai Station. Hangzou is around 200 km from the hotel, which is approximately 50 minutes from Shanghai Pudong International Airport.