This air-conditioned business hotel features 128 superior rooms, 221 deluxe rooms, 66 club rooms, 30 suites, 1 presidential suite, 13 non-smoking floors, a business centre, etc. Guests are welcomed into a reception hall with 24-hour check-out service. Facilities include hotel safe, currency exchange, hairdressing salon, Internet access/WLAN, car park and garage. For dining, drinks and entertainment, guests may enjoy the hotel's café, bar, restaurant and disco. Room and laundry services are on offer as well.

The hotel is ideally located in the heart of Pudong, Shanghai's exciting high-tech and financial zone, just a stone's throw from Shanghai's largest ""green lung"", Century Park, and close to all major attractions, such as the magnetic levitation bullet train, Shanghai Science and Technology Museum and the new Oriental Art Centre. The nearest public transport station is only approximately 200 m away. Additionally, the hotel is in close proximity to Shanghai New International Expo Centre, Pudong International Airport and Hongqiao International Airport.

The hotel has the Grand Café, Lobby Lounge, private dinner rooms, X46 Bar and the X Sensation. All meals are served in the form of a buffet. Additionally, lunch and dinner may be ordered à la carte or as a set menu meal.