This city hotel offers all the facilities and amenities that discerning business and leisure travellers could require. These range from luxurious accommodation to comprehensive meeting and banquet facilities, from fabulous dining at the restaurant to exciting entertainment opportunities. It was renovated in 2008 and has a total of 258 rooms, spread across 16 floors. It is air-conditioned and has a lobby, 24-hour reception and check-out service, a hotel safe, currency exchange facility, cloakroom, lift access, a café, bar, conference facilities and WLAN Internet access. Room and laundry services are additionally provided. Parking facilities are available to guests arriving by car in the form of a car park and a parking garage.

The hotel is conveniently located on the outskirts of the North Bund area, just minutes away from the famous Shanghai Bund. It is in close proximity to the most prosperous business and shopping areas in the city. North Sichuan Road is about a 5-minute drive away, while the People's Square is approximately a 10-minute drive away.

Breakfast is served as a buffet, while lunch and dinner are available either à la carte or from a set menu.