This city hotel provides a total of 511 rooms and has been voted one of Shanghai's Top 10 Fashionable Places, featuring in the list of Top 500 Hotels in the World (Travel and Leisure Magazine, January 2008 issue). Facilities on offer to guests at this air-conditioned establishment include a lobby area with a 24-hour reception and 24-hour check-in/check-out service, a hotel safe, a currency exchange facility, a cloakroom, lift access and a café. It also offers a mini supermarket, 3 bars, 3 restaurants, conference facilities and Internet access. For an additional fee, guests may also take advantage of the room and laundry services. There is parking and a garage available for those arriving by car.

The hotel is located in the Chang Ning district of Shanghai, just minutes away from the shopping district, and less than 15 minutes from the dining and entertainment hub of Nan Jing Road. Guests will find Jiang Su bus station only 200 m away and it is 20 minutes by car to Shanghai train station.

The hotel offers 3 Western and Chinese restaurants. Guests may select their breakfast from a continental buffet and the midday and evening meals may be enjoyed in buffet-style, from a set menu or à la carte.