With a host of magnificent facilities and the highest level of personalised service to meet the needs of the discerning business traveller, the hotel provides exceptional facilities. It features 390 luxuriously-designed guestrooms and suites spread across 25 floors. It is air-conditioned, and has a lobby, a 24-hour reception and check-out service, a hotel safe, currency exchange facility, cloakroom, lift access, a café, newspaper stand, hairdressing salon and a bar. Elegant food and beverage outlets and state-of-the art conference facilities offering the ultimate dining experience also feature. Internet and WLAN access, and room and laundry services are provided. Parking facilities are available to guests arriving by car in the form of a car park and parking garage.

The hotel is conveniently located in the heart of Nanshan's new commercial development zone, right between the Futian district and Shekou area, close to High-Tech Park. Restaurants, bars and shopping opportunities can be found in the immediate vicinity. Shekou Sea World, Splendid China and the Window of the World are all about a 15-minute drive away. The hotel offers good access to Bao and the new Shenzhen Bay cross-over bridge to Hong Kong. The nearest train station is about 60 km away in Luohu. The international airport is also easily accessible.

Breakfast is served as a buffet. Lunch and dinner are available either à la carte, as a buffet or from a set menu.