The hotel features five multi-function rooms equipped with advanced audio and video facilities which are the best choice for all sorts of meetings, conventions and themed parties. Comprising a total of 369 guest rooms, the air-conditioned establishment welcomes guests in a lobby with 24-hour reception and check-out services, a hotel safe, currency exchange facilities, a cloakroom, lift access and a newspaper stand. Further facilities on offer to guests include a hairdressing salon, games room, café, bar, pub, disco and restaurant. WLAN Internet access is available throughout and a laundry service is also provided. Those arriving by car may leave their vehicle in the car park.

The hotel offers exceptional convenience with a wide range of transportation options, namely, a passenger ferry that runs frequently to and from Hong Kong, Macau and Zhuhai. It is 30 minutes to and from Hong Kong International Airport with an in-town check-in counter service, whilst the hotel is only 30 minutes away from Bao An Airport and Luo Hu Railway Station.

The hotel provides different cuisines from all over the world. Main outlets include the Swallow's Nest, Patio Coffee Shop, Hai Xu Room, Yokohama and Soba Jin Japanese Restaurant.