Established in 2001, this fully air-conditioned spa hotel comprises a total of 190 rooms spread over four floors. Guests are welcomed in the architecturally interesting lobby where there is a 24-hour reception desk, a safe and a currency exchange bureau. Lift access is available. Dining options include a pleasant café, a cosy bar and two elegant restaurants (with highchairs for children and non-smoking areas). A conference room is available for meetings and conferences. A shop, a hairdressing salon and public Internet access with a WLAN access point are available for use. Laundry, room and medical services round up the facilities on offer. There is also the opportunity to rent out bicycles or store guests' own in the bicycle storage room. Those arriving by car may make use of the hotel car park and garage.

This premier spa hotel is situated amidst lush tropical gardens covering some 3 hectares. The centre may be reached on foot in a few minutes. The closest airport, Siem Reap, is about 7 km away (15 minutes transfer).

Each meal is served as a buffet. Lunch and dinner may additionally be taken as a set menu or à la carte. The hotel also caters for special dietary requirements.