Renovated in 2004, the 8-storey business hotel comprises 315 rooms, including 28 elegantly appointed suites. Facilities include a lobby with a 24-hour reception, a safe, a currency exchange and a lift. Furthermore, guests will find a bar and restaurants. Other facilities and services include 11 function rooms offering 1088 m² of event space which can accommodate events for 12 to 500 guests, a business centre with secretarial services, wireless broadband Internet access and a small shopping arcade including a florist, a hairdressers and a chemist. In addition, guests are offered laundry and dry cleaning services, babysitting, 24-hour duty manager and there is a doctor on call. Parking is available for those arriving by car. The lobby is medium sized but looks grand with a large chandelier in the centre of the lobby. The marble pillars and Victorian furnishings add to the grandeur.

Located in the heart of Orchard Road, with easy access to the popular Orchard Road shopping and entertainment district as well as commercial office buildings, most of which are within minutes of the hotel. The nearest MRT (Mass Rapid Transit) is the Somerset MRT which is only seven minutes away and the Central Business District (CBD) is less than 5 km south-west of the hotel. Furthermore, Suntec City, which houses the Singapore International Convention and Exhibition Centre, is a 10-minute drive away, while the largest fountain in the world, the renowned Fountain of Wealth, is located within this vertical IT 'Silicon Valley' of Singapore. Singapore Changi International Airport is roughly 20 km away from the hotel.

The 2 leading restaurants, the award-winning Tandoor North Indian Restaurant and Window on the Park, serve a mouth-watering range of continental and Asian cuisine, and Clemenceau's Bar offers a wide selection of drinks in a stimulating atmosphere.