The hotel has a façade reminiscent of the Straits Chinese trading houses that once dominated this area of Singapore. Converted from Chinese Merchant Homes into a colonial style residence, the interior evokes an elegance of days long past, welcoming guests into a comfortable residence. Renovated in 2006, the hotel includes 48 rooms over 3 floors. Facilities include a lobby with a 24-hour reception, a safe, a currency exchange and a lift. The hotel also features a restaurant and a lounge. Room service and a car park also feature as standard. As can be expected in a historical boutique hotel, the lobby is small but cosy with European style furnishing.

Located on Duxton Road, in the heart of Chinatown and within walking distance of the central business district, this hotel is just 400 m from the nearest underground station, Tanjong Pagar MRT. Within 5 to 10 minutes walk guests will find Chinatown Plaza, Pearl's Centre and the Tanjong Pagar Ethnic Quarters, with rows of pubs, bars and karaoke lounges in exquisitely conserved pre-World War II buildings. Around 10-15 minutes away are the Thian Hock Keng Temple, the Sri Mariamman Temple and Chinatown Night Market along Pagoda Street, Trengganu Street and Sago Street which offer an array of traditional and modern merchandise ranging from street opera masks to handmade ornaments, traditional clothing to unique fashion accessories and a wide variety of local food stalls.

The Saraceno Ristorante offers guests a wide selection of authentic Napolitano dishes, prepared by an experienced team of Italian chefs. In addition, the lobby lounge serves finger foods, cocktails and drinks in a cosy ambience.