The luxurious hotel features 509 rooms and is known for its spacious rooms and the 25 large suites. It also offers 5 restaurants and lounges as well as excellent service. The hotel complex has a grand ballroom which can hold up to 500 people theatre-style. A further sixteen smaller function rooms are fully equipped with state-of-the-art audiovisual technology. Wireless broadband internet connection technology is available throughout the hotel, as is a 24-hour reception, a hotel safe, lifts and a car park. Room and laundry services are also available.

The hotel is located in the city centre in the Marina Bay district, between Millenia Walk and Suntec City. Guests have access to a large selection of restaurants, bars and shops, as well as the regional centre for performing arts Esplanade Theatres on the Bay, which is a 10 minute walk away. Also within a 5 - 15 minute walk away are the Marina Square Shopping Mall, the Raffles Hotel, Chijmes, the Singapore Merlion, the Singapore River and Bugis Village, where guests can purchase souvenirs and bargain for them. From the MRT City Hall underground station which is close by, the Orchard Road shopping area is only about 5 minutes away.

Guests can select their breakfast, lunch and dinner from a buffet. Lunch and dinner may alternatively be taken à la carte.