The hotel has a total of 476 rooms spread over 12 floors. Amongst the hotel's facilities are a foyer with a 24-hour reception desk, a hotel safe, lift access and a currency exchange facility. Furthermore, there is a restaurant and a bar and, for an additional fee, guests may use the laundry and room services as well as the parking. The hotel also has its own business centre with workstations equipped with high speed and wireless Internet access. It is possible to take advantage of both for an additional fee. The column-free Ballroom can accommodate 600 persons, in the style of a theatre. The ballroom area may be used for champagne receptions. In the other function and conference rooms, high speed, wireless Internet access is available. Large with limited seating area for clients. Tiled floors, high quality pastel interior decor gives a relaxed though professional atmosphere.

This hotel is located on the banks of the Singapore river opposite the Clarke Quay Festival Village. Boat Quay and the historical Chinatown are within easy reach on foot. Mohamed Sultan Street, a well-known promenade with restaurants and bars, where open air restaurants, pubs and nightclubs line the street, is only 10 minutes' walk away. The underground train station Clarke Quay is right in front of the door, so visitors will find exploring Singapore both practical and convenient. Guests may also use the complimentary transfer service to Raffles Place, to the Raffles City shopping centre, to Suntec City and to Orchard Road or take a taxi (charges apply) from Clarke Quay or Boat Quay along the river and see Singapore from a new angle altogether.

Guests may enjoy all mealtimes either in the form of a buffet or choose the à la carte option. Regional dishes are served in the hotel's cafe, including typical Straits Chinese specialities. Western cuisine is available in the poolside restaurant.