The hotel offers many services to make the transition easier such as a Korean Air check-in counter in the lobby, in-room massage and soft beds. With central Seoul a 90-minute bus ride away, guests who choose to stay on hotel grounds will find plenty to do, with a pool and spa, garden area and a casino just for foreigners staying on the property. Comprising the 523 guestrooms, the air-conditioned hotel features currency exchange facilities, lift access, a bar, a restaurant, conference facilities and a laundry service.

The hotel is located on the Yellow Sea off the coast of Korea and occupies a strategically important position for trade and cultural exchange with the rest of the world. It is also located next to Incheon International Airport and is easily accessible from central Seoul and the IFEZ.