The luxurious all-weather hotel offers first-class and personal services as well as world-class cuisine. The hotel affords the perfect location for the discerning traveller seeking to fulfil the soul. Guests here have included Richard Branson and Nelson Mandela. The hotel features simple architecture and many wide open spaces. Guests are additionally able to enjoy a panoramic view of the surroundings and the hotel is decorated in the African colonial style. This hotel went through an extensive refurbishment in 2008 and comprises a total of 10 rooms as well as a lobby with 24-hour reception and hotel safe. There is also a restaurant and a TV room available. Room and laundry services as well as medical attention can all be taken advantage of. There is a car park for guests arriving by car.

This exclusive and unique hotel lies at the heart of the South African Garden Route. The popular holiday resort of Plettenberg Bay is just a few minutes from the hotel. The hotel lies in one of the most exclusive nature reserves on the Cape, high on a majestic cliff affording sweeping views of the Indian Ocean. The hotel is just 10 m from the nearest beach. Shops, bars, nightclubs and restaurants are to be found 10 km away. George airport is situated around 100 km from the hotel.

Guests may select their breakfast from an ample buffet. Lunch and dinner may be taken à la carte. Guests receive drinks alongside the meals.