This hotel comprises 6 floors with a total of 349 rooms including 105 suites. Facilities include an air-conditioned foyer with a 24-hour reception desk, safes, a currency exchange desk and lifts. Culinary options include a bar and a restaurant with a non-smoking area and highchairs for infants. Business guests are offered several conference rooms. In addition, the hotel also provides a newspaper kiosk, a hairdresser, public Internet access, a WLAN access point and a bicycle cellar. Room, laundry and medical services are on offer to guests, while those arriving by car may make use of the hotel car park and garage facilities.

This attractive city hotel is located in the centre of Cape Town, at the foot of the Lions Head. Bantry Bay promenade and the beach are only a few metres away from the hotel. In the hotel's surrounding area guests will find the Botanical Garden, the Parliament buildings, the National Art Gallery and the Planetarium. Links to the public transport lie within walking distance, situated about 100 m away, while restaurants and bars lie around 1 km from the hotel. The nearest nightclubs and shops are approximately 5 km from the hotel. The cable car to Table Mountain is around a 15-minute drive and Cape Town International Airport is roughly 25 minutes drive away.

Guests may select their breakfast and evening meal from ample buffets; lunch and the evening meal may alternatively be taken à la carte or chosen from a menu. Special dietary requirements and individual-specific dishes can be provided.