Renovated in 2001, this hotel comprises 32 floors with a total of 450 rooms of which 20 are suites. Guests are offered a stunning view of Table Mountain, the lively harbour and Robben Island. Facilities include an inviting foyer with a 24-hour reception desk, a safe, a currency exchange desk, a cloakroom and a number of lifts. Dining options include a bar and an air-conditioned restaurant with a separate non-smoking area and highchairs for infants. Furthermore, the hotel includes Internet access as well as WLAN access and a number of shops. Business guests may take advantage of the conference facilities offered. Furthermore, guests are able to hire a car and are also offered a babysitting service. Room and laundry services are also on offer, while those arriving by car may make use of the garage facilities.

This hotel enjoys a central location just a few paces from plenty of shops and entertainment venues. Links to the transport network are situated just 300 m from the hotel. The nearest beach is just 2 km away and it is some 22 km to Cape Town airport. The hotel offers a transfer service to the airport as well as to the famous Victoria and Alfred Waterfront.

Guests may select their breakfast and evening meal from ample buffets; lunch and the evening meal may alternatively be taken à la carte.