This traditional coaching inn has been an important landmark of historic Hitchin since the 1500s and is a favourite with locals, businessmen and leisure travellers alike who come to enjoy the excellent meals on offer here. Facilities available to guests at this 32-room, historic hotel include a reception area, bar, restaurant and Internet access. Guests arriving by car may use the hotel's car park. The hotel is a non-smoking establishment.

Hitchin has many lovely half-timbered buildings, a museum and an art gallery. Nearby attractions include the magnificent Knebworth House, Woburn Abbey, Dunstable Downs and Luton Hoo with its extensive grounds designed by Capability Brown. Further afield lies the Imperial War Museum at Duxford. Hitchin railway station is 1.6 km away and the town's bus station is some 2 km from the hotel. London's Luton and Stansted, City and Heathrow airports are approximately 16, 56, 86 and 89 km from the hotel respectively. Cardiff Airport is some 114 km from the establishment.

The hotel restaurant serves a wide range of food from around the world in addition to traditional English favourites. Cromwells bar is a thriving nightspot frequented by locals and guests alike. Bed and breakfast stays are available to be booked.