The property comprises a total of 145 guest rooms, which are complemented by a range of excellent facilities, and its own garden and terrace. Facilities on offer include a lobby with 24-hour check out, a hotel safe, a currency exchange facility, a bar, a restaurant, Internet access, room service and parking for those arriving by car. For an additional fee guests can make use of the hotel's laundry service. The lobby is small, with modern decor and furnishings. it is open plan with the lounge and leads into the restaurant.

The hotel is located in the historic district of Surabaya, about 45 minutes from Juanda International Airport.

The restaurant serves breakfast, lunch and dinner.