The hotel combines economic activities with cultural features. It strives to create an environment which remembers the traditional Suzhou style, with white walls and black tiles. The classical garden arrangements typical of cultures found south of the Changjiang River also feature, including ancient alleys and stone bridges. The hotel offers 24-hour reception, lift access to the rooms, a breakfast and dining room, conference facilities and Internet access. Room and laundry services are offered (additional fees apply) and a car park is available to guests.

The hotel is located about 3 km from Suzhou railway station.

The restaurant can hold 200 people and serves traditional Chinese and Western fare with emphasis on a healthy cuisine concept. Lunch and dinner are offered as set menus.