The conference hotel was once the private garden of Mr. Jiang Jie Shi. The hotel is a stone's throw from World Cultural Heritage Sites such as the Master-of-Nets Garden and the Canglang Pavilion and hosts a large ballroom, two reception rooms and three multifunctional meeting rooms. It is an ideal place for weddings, parties, exhibitions and other functions. The city hotel offers 238 rooms in total and welcomes guests in a lobby with 24-hour reception and check-out services, a hotel safe, currency exchange facilities, a cloakroom, lift access and a newspaper stand. Guests may also make use of the hairdressing salon, café and restaurant, WLAN Internet access, room and laundry services and a car park.

The city hotel is approximately 1 km from Guanquan Street and around 2 km from Suzhou Railway Station.

The hotel has 3 restaurants and 3 bars including Lotus Pavilion, Breezy and Rhythm Lounge. Guests can sample different cuisine at the restaurants depending on their taste and preferences. Buffets are served for breakfast and dinner, while set menu and à la carte options are available for lunch and dinner.