The hotel is housed in buildings dating back to the 17th century. It comprises 2 buildings and a total of 135 guest rooms. The resort hotel offers private thermal pools, sauna and spa and there is an underground connection between the hotel and the Lindner Alpentherme. The hotel includes a lobby with 24-hour reception service, hotel safe, currency exchange facilities and lift access. There is a piano bar and a fireplace lounge, as well as a hairdressing salon and 2 restaurants. Conference facilities are available, as is WLAN Internet access (fees apply). Room and laundry services are provided, whilst guests arriving by car can leave their vehicles in the hotel's own private car park (fees occur for the laundry and parking). Finally, the hotel offers a bike hire service to its guests (fees apply). The lobby is medium in size and has 2 free of charge internet terminals located near the reception.

This spa resort hotel is centrally located in the village, lying adjacent to the Lindner Alpentherme - Europe's largest alpine medical wellness, beauty and thermal baths complex. The hotel's immediate vicinity features restaurants, shops, bars, pubs and public transport links. Within walking distance guests will find cable cars for the Torrent and Gemmi mountains. The town of Leuk is 20 km away and here guests will find the nearest train station. Geneva is 200 km from the hotel. It is situated 2 h driving from Zermatt.

Breakfast is served in buffet style, whilst midday and evening meals are available à la carte and, in the evenings, additionally in buffet style and from a set menu.