The hotel is located directly at the Lucerne Railway Station and the KKL, in the middle of the center, by the lake, the famous Chapel Bridge, the tourist sites and only 3 minutes from the fair Allmend Lucerne. The unique, charming, historic hotel is the architecturally most fascinating Hotel in Lucerne. On the rooftop of the hotel is the elegant lounge bar SUITE and Qirin restaurant, with the most beautiful 360 degree panorama view around of the whole city of Lucerne, the lake, the mountains Pilatus, Rigi and Titlis. Limited number of hotel parking spaces per day at CHF 35. 00. (Reservation required). Additional parking spaces next to the Hotel MONOPOL in the Parking station. Please drive to the back entrance (Frankenstrasse 2, 6003 Luzern).

The main restaurant serves French cuisine. It has beige walls and couches, and is dimly lit giving a cosy feel. There are various plants which add to the overall sophisticated look. There are an additional 3 rooms where breakfast and dinner can be taken. These are decorated in the same style with dark green chairs and light wallpaper. Although the furniture is new, the style is traditional. There is also a popular wine bar for concert goers.