With its exclusive location, as well as splendid service, this air-conditioned, 194-room hotel is one of the leading accommodation and conference centres in Sydney's Greater Western Region. Features at the hotel include a lobby with currency exchange facilities and lift access. The hotel has its own bar and restaurant, as well as conference facilities. Other amenities include Internet access, room service and a laundry service. For an additional fee, guests may use the hotel's car park. The lobby is medium size with some seating area.

The hotel is located in the heart of Parramatta's shopping, dining and entertainment precinct. This beautiful property is situated close to Sydney with numerous leisure attractions in the vicinity including Sydney Olympic Park, Eastern Creek Go-Karting and Penrith Whitewater Park. Parramatta Station is about a 10-minute walk away and Sydney Airport is approximately 35 km from the hotel.

The restaurant offers dining in a casual and relaxed surrounding, featuring sumptuous buffets, as well as an innovative à la carte menu. In addition, the beautifully arranged lounge is the perfect place to meet and catch up with friends or business colleagues over a relaxing drink.