The hotel offers 508 rooms in total. It has a lobby with hotel safe, a café, bar, restaurant and conference facilities. Room and laundry services are provided. Parking facilities are available to guests arriving by car (subject to fees). Large lobby with a grand sweeping staircase and atrium with Macquarie Lounge in the centre.

This recently renovated contemporary hotel is Sydney's premier harbourside hotel, surrounded by spectacular waterside harbour views of the Sydney Opera House and Sydney Harbour Bridge. It is also ideally situated in the heart of the Sydney business district, with the shopping delights of the Pitt Street Mall and 'Rocks' entertainment precinct on the doorstep.

Icons Brasserie, open for breakfast, lunch and dinner, serves modern Australian cuisine. Customs House Bar, open for lunch and dinner, is Sydney's only 150-year-old pub. It offers a festive atmosphere and has a popular outdoor area. Macquarie Lounge, the hotel's magnificent lobby lounge is open for lunch and dinner. It offers coffee, cocktails and entertainment.