Offering a natural and welcoming ambience, the hotel has 38 rooms in total, including double rooms, single rooms and suites set amidst extensive gardens. The establishment is air conditioned and includes a lobby with 24-hour reception and check-out service, hotel safe, currency exchange facilities and cloakroom. A café, bar and restaurant offer dining and drinks. The hotel also includes a business centre and meeting rooms. WLAN Internet access, room service, a car park and a garage round off the facilities on offer.

The hotel is located on the second ring road, a location that allows guests to reach the historic and commercial centre of town and the business centres in a few minutes. It is easily accessible and connected to the main trunk routes. Restaurants, bars and shopping can be found some 300-400 m from the property, and the bus and train stations are roughly 1.5 km away. The Centro de Convenciones Cainco is around 1.2 km away, and the Feria Exposición is roughly 1.6 km away.