The air-conditioned hotel offers 450 rooms in total and welcomes guests in a lobby with 24-hour reception and check-out services, currency exchange facilities, a cloakroom and lift access. The eco hotel offers extraordinary holiday experiences which cannot be matched elsewhere, with a luxurious tropical setting enhancing the already superb natural surroundings with waterfalls, lakes and pools. Further facilities include a bar, restaurant, room and laundry services, and a car park.

The eco hotel is set on 47 acres of lush, tropical landscaped gardens with its own 500-metre-long pristine beach frontage on Phuket's favourite western coast. Mai Khao's golden sand stretches 17 kilometres along the Andaman Sea and is Phuket's longest beach. Adjacent to the club resort, guests will find Sirinath National Park, championship-standard golf courses, a yacht marina and a protected sea turtle nesting area. The centre of Phuket town is around a 30-minute drive from the beach hotel, and the shops of Patong are 30 minutes using public transport. The Promthep Cape and Phuket Fantasea are both 45 minutes by car and Phuket International airport is around 8 km away.

The hotel offers a beachfront restaurant, which serves a continental breakfast buffet each morning. Guests may select their lunch from a set menu and dinner is available à la carte or as a buffet or set menu.