This 18-storey air-conditioned hotel, comprising 245 well-appointed rooms and suites, offers the perfect blend of world class facilities and services to business, as well as leisure travellers, who expect comfort, convenience and warm Thai hospitality. Guests are welcomed into a reception hall with 24-hour check-in and check-out service. Other facilities include a hotel safe, currency exchange service, lifts, a café, a restaurant, and a car park. Dynasty Club executive floor with lounge and board room and executive serviced apartment floors for longer stay visitors are also available. Additionally there is a business centre, where executives can have all their requirements efficiently attended to with modern equipment and first rate secretarial services. The lobby is large with ample seating. There are separate checkin for individual guest as well as group or VIP checkin on the opposite side. Plenty of comfortable sofa seating in the middle.

Hat Yai, known as the bustling Gateway to the South, is the location of this distinctive city hotel. It is right in the heart of the city's shopping and entertainment centre, situated above the foremost department store in Hat Yai. The hotel is accessible by air (20-minute drive from the airport), bus or train from Bangkok.

All meals are served in the form of a buffet. Additionally, lunch and dinner may be ordered à la carte.