The establishment is air-conditioned and guests are welcomed with 24-hour reception service. There is a car park and a restaurant on the premises. The hotel's guest rooms are coupled with excellent room service which makes guests' stays comfortable.

The hotel is located in Amphoe Muang (Muang district) in one of the oldest cities in Thailand - Phitsanuloke. The establishment is well connected and easily reached by rail and air, and is on the intersection of several major motorways. It is also near Phra Si Mahathat Temple, famous for housing one of the most sacred Buddha images, the Textile Museum and Life Museum, Thai Bird Garden, as well as many waterfalls further afield. The nearest airport is Phitsanulok Airport, southwest of the central city area.