Set in the 'Rose of the North's' booming new commercial and tourism centre, the guest rooms at the hotel offer a magnificent view of the spectacular Doi Suthep Mountain and the lush northern Thai countryside. There is a free shuttle service available. Built in 2008, the air-conditioned hotel features 100 rooms and a lobby with a 24-hour reception and check-out service plus a hotel safe and currency exchange facilities. Lift access is provided and guests can relax in the hotel's café or restaurant. Conference facilities are available as is WLAN Internet access (for an additional fee). Guests can make use of the hotel's room and laundry services or bicycle hire facilities.

The hotel is 15 minutes from the shopping and entertainment area in the centre of Chiang Mai, and the tourist centre is around a 15-minute drive from the hotel. European and Thai restaurants can be found approximately 5 minutes away by car, bars or pubs around 10 minutes away and a disco or club about a 15-minute drive away. Royal Flora Park is approximately 5 minutes away by car and the famous mountain of Doi Suthep with its wood is around a 20-minute drive away. Guests can reach Chiang Mai bus station in approximately 15 minutes by car. The establishment is just 10 minutes or around 2 km away from Chiang Mai International Airport.

There is a restaurant serving European and Thai cuisine which is open all day. Guests can enjoy a complimentary American breakfast. A continental buffet breakfast plus an evening buffet are also served. Guests can choose lunch or dinner from set or à la carte menus.