The city hotel, located in the city of Tiznit and inaugurated by King Mohammed VI in 2001, offers its guests 93 fully equipped rooms. Guests are welcomed into a lobby with 24-hour reception and check-out services at this air-conditioned establishment. Facilities include a hotel safe, currency exchange facilities, a cloakroom and lift access. There is a kids' club for the hotel's younger guests. There is also a café, bar, disco and a restaurant on the premises. Conference facilities are available to business travellers and Internet access is also provided. Guests can take advantage of the hotel's room and laundry services and there is free parking in the car park and garage. The Lobby is spacious and decorated in a modern style with Moroccan touches.

The hotel is located at the entrance to Tiznit, 14 km from Aglou Beach and 90 km from the city of Agadir. There is a metro and train station about 300 m from the hotel and the nearest airport is Agadir Al Massira Airport (AGA) 90 km or about an 80-minute drive away.