Offering quality and comfort in a colonial-style atmosphere, the hotel provides personalised services for both business and leisure travellers. The hotel forms part of a young modern hotel chain founded by a group of professionals with great experience in the management of independent hotels. The property stands out because of its warm hospitality and the personal attention it affords its guests.

The hotel is very close to the centre of Tlaxala, about 10 minutes from the tourist town of Santa Ana Chiautempan. Tlaxcala's convention centre is only 5 minutes from the hotel. The property is approximately one hour from Puebla International Airport.