This newly renovated, 258-room city hotel offers its guests a charming, residential ambience. Guests are welcomed into the lobby of the air-conditioned hotel by a 24-hour reception and check-out service, and here they may also make use of the currency exchange facilities, hotel safe, cloakroom and lift access to the rooms. Additional communal spaces include the bar and restaurant. Services available include a newspaper stand, a hairdressing salon, room service and a laundry service, as well as concierge services, in-room dining, and wireless Internet access (for a fee). The business centre has two high-speed, Internet-equipped computer work stations (surcharges apply) and offers fax, printing, copying, and secretarial services. On-site and valet parking is available for a surcharge.

This deluxe property is located in Downtown Toronto's fashionable and upscale Yorkville district, which features a wealth of art galleries, shops, restaurants, bars, and coffee shops. The hotel is also only minutes from the business, shopping and entertainment districts. Centrally located, this hotel is steps away from Toronto's key attractions including the Royal Ontario Museum, Air Canada Centre, Bloor Yorkville shopping district, Eaton Centre, CN Tower, Art Gallery of Ontario, theatres, Science Centre and Rogers Centre. Pearson International Airport is roughly 26 kilometres away.

The Matisse Restaurant and Bar on-site is open for breakfast, lunch and dinner. A daily buffet breakfast is served, while lunch and dinner are served à la carte or from a set menu.