Renovated in 2005, this hotel features 230 elegant rooms (including four disability-friendly rooms and 64 luxurious suites featuring original works of art and antiques) spread over 33 floors. Guests are welcomed in the spacious foyer with a 24-hour reception desk, a currency exchange counter and lifts. Further amenities in this fully air-conditioned establishment include a selection of shops, a souvenir shop, a hairdresser, a bar, three theatres, and a restaurant with highchairs available for infants. Business guests may take advantage of the 10 conference rooms, while all visitors can use the public Internet connection with W-LAN access. 24-hour room and laundry services complete the offerings, and those arriving by car may make use of the hotel car park and garage. The lobby is large in size with artistic tiling, elegantly decorated in European style with antiques and tapestries, oriental rugs, flowers, and plush chairs.

This appealing hotel is situated in the heart of Toronto, at the upper end of the financial district, and is the city's only European-style hotel. Shops, restaurants, bars, pubs and links to the public transport network can all be easily reached in a few minutes on foot, while the train station is about 25 minutes away. The Yorkville district, the Royal Ontario Museum, and the Eaton shopping centre are about 10 minutes' walk away, it is 25 minutes to the CN tower, and about 30 minutes to the Art Gallery of Ontario. It is also about 30 minutes to the nearest lake, and Pearson airport lies 35 km from the hotel.

Breakfast is served every morning. Lunch and dinner can be taken à la carte.