Whether guests are travelling for business or leisure, or organizing a meeting, conference or convention, this hotel, with its city-centre location, fulfils all their needs. The hotel forms an integral part of the Charoensri complex, the largest shopping and entertainment centre in Udon Thani. It was renovated in 2009 and offers a total of 255 guest rooms, including 19 suites. Facilities at this city business hotel include air conditioning, a lobby with 24-hour reception and check-out service, a hotel safe, currency exchange facilities and lift access. A hairdressing salon, café, bar and restaurant are included within the hotel. Conference facilities and a business centre are available, and WLAN Internet access is offered. An airport transfer service, 24-hour room service, laundry and dry cleaning service and a car park complete the facilities on offer. Lobby is spacious and in air conditioning.

The hotel is located in the heart of the city's commercial, shopping and entertainment centre, and is connected to the Central Plaza Udon Thani, the largest shopping and entertainment centre in Udon Thani. Links to the public transport network can be found around 100 m away. The town centre of Tung Sri Muang is around 2 km away, Wat Pa Ban Tad, Ban Na Kha and the Ban Men Handicraft Centre are all around 1.6 km away, Erawan Cave is some 3.1 km, Phu Foi Lom approximately 3.5 km, and Ban Chiang Archaeological Site is around 5.5 km away. The hotel is easily accessible from the airport (a 20-minute drive from the airport to the hotel), central bus station and train station.