Built in 2010, the air-conditioned hotel offers 234 rooms with stunning sea views and welcomes guests in a lobby with 24-hour reception and check-out services, a hotel safe, currency exchange facilities, a cloakroom and lift access. Further facilities include a bar and restaurant, conference facilities, Internet access, room and laundry services, and a garage (fees apply).

The central yet beautiful location makes the family-friendly hotel an ideal base from where to explore the many sightseeing places and attractions in the greater Durban area. Guests will find restaurants in the immediate vicinity of the hotel, the beach and Umhlanga city centre are a 30-minute walk, the upscale Gateway shopping centre is 10 minutes on foot and taxis depart from a stop 15 minutes' walk away. Durban International Airport is approximately 12 km from the hotel.

A complimentary continental breakfast buffet is served in the Great Room each morning and the bar serves drinks and cocktails. Snacks and soft drinks are available 24 hours a day from the vending machine. Lunch and dinner takeaway menus are available from the reception desk. There are restaurants in the area with an option to bill back to the hotel room.