Renovated in 2005, this hotel comprises a total of 117 rooms, including two apartments, spread across eight floors. The lobby offers a 24- hour reception, a hotel safe, a currency exchange facility, a cloakroom and four lifts. Further facilities include a typical British pub, a club room with bar and music, a lobby lounge (which serves snacks), a café (food and snacks 24 hours a day), a selection of shops, a nightclub, and a restaurant with highchairs available for children. Guests may also take advantage of the public Internet connection, the room and laundry services, the medical assistance, the bicycle hire and storage room, the children's play area, and both parking spaces and a garage for those arriving by car.

This hotel is located in the heart of the shopping district, near the Al Ghurair centre. The river can easily be reached on foot from here, while it is a 15-minute drive to the city centre and 20 minutes to the Dubai Museum.

All meals are served in the Gondole restaurant, including an international breakfast buffet and an à la carte menu for lunch and dinner. An additional lunchtime buffet is also available.