This guesthouse is set in a recently refurbished Victorian townhouse dating back to 1874. The establishment comprises a total of 23 guest rooms and offers a warm but modern decor, with affordable accommodation in a non-smoking environment. Guests are welcomed into a lobby with 24-hour reception and check-out service, and on-site facilities include a restaurant and a laundry service (fees apply). Guests arriving by car can leave their vehicles in the nearby car park.

This guesthouse enjoys a central location in Richmond. It is situated close to the rail, underground, bus and road (M3, M4, and M25) links and has a number of restaurants, bars, pubs, nightlife spots, tourist attractions and shops within 500 metres. Nearby airports include London Heathrow (17 km), London City (40 km), Luton (60 km), London Gatwick (75 km) and London Stansted (77 km).

A continental buffet breakfast is served each morning.