The building was built in 1962 and renovated in 2002. There are a total of 216 guestrooms spread over 18 floors, of which 58 are suites. Various facilities are available to guests including a cosy foyer with lifts and a cloakroom, safes, a currency exchange desk as well as a 24-hour reception. There is also a newspaper stand, several shops, a small hair salon, a café, a TV room, a café, a pub, a bar, a nightclub and an air-conditioned à la carte restaurant. Guests travelling on business may make use of the in-house Internet access and conference room. Room and laundry services may also be taken advantage of.

This elegant luxury hotel is centrally situated on Cadogan Place. Countless shopping and entertainment venues, as well as some of the city's best tourist sights, are within walking distance of the hotel, or may easily be reached by making use of public transport.

Guests may serve themselves at the breakfast buffet. At lunchtime and in the evenings, guests may select dishes from the menu, or take the à la carte option. Special dietary requirements, including low-fat options, may be accommodated.