The hotel comprises a total of 55 rooms. Guests are welcomed in the inviting foyer with 24-hour reception desk and lifts. A bar and a restaurant with highchairs for infants and a minstrel's gallery also feature within this hotel. A conference room is also available for use. Room and laundry services round up the offerings. On-site parking spaces are available for those arriving by car. The lobby is large with wood panelled reception desk.

This fabulous hotel is situated in close proximity to the M6 and provides an ideal point of departure for those wishing to discover historic Lancaster, Morecambe, Blackpool and the Lake District. It is located at the heart of Lancaster directly opposite the famous castle.

Lunch and dinner can be selected from a set menu; the dinner may alternatively be taken à la carte.