Newly opened in November 2009, the design hotel is ideally located within walking distance of Liverpool's many attractions. There are 209 bedrooms, a restaurant, bar and a secure car park is situated adjacent to the hotel with concessionary rates available by contacting reception. Further facilities available to guests at the air-conditioned conference hotel include a lobby with 24-hour reception and check-out services, a hotel safe, currency exchange facilities, lift access, conference facilities, Internet access and both room and laundry services.

Ideally located in the Paradise Street/Hanover Street area of Liverpool city centre, the family-friendly city hotel is just a 10-minute walk from Echo Arena, Matthew Street, the Cavern club district and Lime Street railway station, 2 minutes from the Liverpool 1 Centre with its numerous restaurants, bars and shops, 5 minutes from the Albert Dock waterfront, the famous Chinatown district and the main bus terminal. The conference hotel is approximately a 15-miunte walk from the main ferry terminal and around 10 km from Liverpool John Lennon Airport.

A full buffet-style breakfast is served daily in the Elements Restaurant. Lunch and either a set menu or à la carte dinner are also available in the Elements Restaurant and Bar.