Built in 1901 and fully renovated in 2004, this family hotel is a great place to stay in North Wales as it has a warm and welcoming atmosphere that emphasises friendly and hospitable service, along with superb entertainment. This air-conditioned hotel has 162 rooms and offers excellent facilities throughout the en-suite guest rooms and public areas. The hotel exterior has been re-decorated, restoring the hotel to its former glory. The facilities at the hotel include a lobby with 24-hour reception and check-out services, lift access, a restaurant and Internet access. The lobby is of a good size but rather traditional in design and feel. Staff are friendly and large groups would have no problems with space when checking in.

This hotel is a splendid Victorian building in a prime location, overlooking the Promenade on the North Shore and nestled at the foot of the Great Orme, with magnificent views out over the bay. The centre of Llandudno can be reached in 5 minutes by foot, where guests will find restaurants, bars and pubs and the tourist centre whilst the nearest train station is a 15-minute walk away. Tourist attractions such as the Toboggan Run, Great Orme Cable Car and the Bronze Age Mine can all be reached in 5 minutes by car while Conwy castle is a 20-minute drive. Liverpool John Lennon International Airport is the nearest airport, located 116 km from the hotel.