This old coaching inn is housed on Poole's High Street, and has been a popular meeting place through the centuries. It still retains parts of its original 15th century building. Situated conveniently close to Poole Quay, the property was used in the past by horse-drawn coaches as a stop off for Lymington, Southampton, Bath, Bristol, Weymouth and London. The air-conditioned hotel is non-smoking throughout and comprises a total of 21 en-suite guest rooms. Facilities on offer include a lobby, a restaurant and Internet access.

Poole Quay is a hive of activity throughout the year, with plenty to see and do. The famous Old Poole Pottery Museum shows the development of pottery since the Roman times. Poole Harbour is Europe's largest natural harbour with daily channel crossings to France and the Channel Islands. Bournemouth Airport is some 20 km from the hotel, while Southampton Airport is about 63 km away, Bristol Airport is 131 km away and London Heathrow Airport is approximately 165 km away.

The Smugglers Bar and Restaurant is open daily for food, with an extensive menu of traditional English fare, complemented by a large selection of real ales, lagers, wines and soft drinks, with high quality coffee to finish.