The hotel maintains a warm and friendly atmosphere that makes it one of the most well-loved hotels in northern Scotland. It comprises a total of 103 rooms and an entrance area. Set in a traditional townhouse-style building, the hotel offers guests dinner in the adjacent restaurant, ""Orkney"", which serves up a wide range of freshly prepared dishes of the region. Guests are, of course, also invited to take the time to enjoy a fine glass of beer in the lounge bar. The lobby is large in size with a seating area available.

Situated in the heart of Thursos, this hotel is the perfect base for business trips as well as relaxing holidays or tours along Scotland's North Coast and the Scottish Highlands. The hotel is close to the local beach and shops, and Orkney is just a short ferry-crossing away, giving guests the ideal opportunity to visit the fascinating island. The hotel is around 20 minutes from the Castle of Mey, the former Highland residence of the Queen Mother and an estate still popular with Prince Charles.