This 136-room family-friendly business hotel is well established and comfortable. Facilities at the hotel include a lobby, a bar and a restaurant. There are conference facilities available for business guests. The air-conditioned hotel offers free car parking and is noted for its friendly staff. For an additional fee, guests may take advantage of the hotel's Internet access, room service and laundry service.

Located just off the A 1M (Junction 64), this hotel is centrally situated between historical Durham, Sunderland and the City of Newcastle. Chester-le-Street railway station is about 7 km from the hotel. Newcastle Airport (26 km away), Durham Tees Valley Airport (54 km away), Leeds Bradford International Airport (137 km away) and Blackpool International Airport (228 km away) are some of the airports in the region (all distances are approximate).

Traders Restaurant is a pleasant, comfortable restaurant with views of the hotel grounds. Light and airy, it offers a menu with contemporary and stylish British cuisine. A carvery is often featured as the chef's special.