The fully air-conditioned hotel features 161 guest rooms and has a lobby with 24-hour reception and check-out service, hotel safe and lift access. There are 4 modern conference rooms all with natural daylight and high-speed wireless internet access. A laundry service is provided (fees apply), on site parking at the hotel (fees apply). Additional parking is also available in the adjacent multi story car park (charge). Room service is available 24 hours a day (for a fee).

This business hotel is conveniently situated in the town centre with easy access to the M25, M3 and A3, linking to all major road networks. The railway station is a 5-minute walk and offers services to London Waterloo every 30 minutes. The hotel's immediate vicinity features restaurants, bars, pubs, nightlife spots and shops. London Heathrow is 32 km away, whilst London Gatwick is 56 km from the hotel.

Hugo's bar and brasserie serves a selection of snacks, grills and traditional dishes. Breakfast is served in continental or buffet style, whilst midday and evening meals can be enjoyed à la carte, from set menus or in buffet style.