The hotel is steeped in the traditional values of oriental heritage and redefines hospitality by taking award-winning service to new heights. It is contemporary in design, yet stylish with oriental flair. It provides an unparalleled New York guest experience. The hotel offers 248 rooms in total and welcomes guests in a lobby with 24-hour reception and check-out services, a hotel safe, currency exchange facilities, a cloakroom and lift access. Further facilities include a TV lounge, children's playground, a café, bar and restaurant. Guests may also make use of the conference facilities, WLAN Internet access, room and laundry services, a car park and garage and a bicycle hire service.

The city hotel is located at Columbus Circle - a major landmark and point of attraction of New York City - and on the top of the Time Warner Center, where guests can enjoy instant access to luxury boutiques and acclaimed restaurants, as well as jazz performances in the Lincoln Center. The hotel stands at a cornerstone of Central Park, serving as the perfect meeting point, bridging east and west, north and south. La Guardia Airport is around 14 km from the city hotel and John F Kennedy International Airport is approximately 19 km away.

A continental breakfast is served each morning and set menu and à la carte options are available for lunch and dinner.