The newly established hotel combines sophistication with luxury in modern Italian design. The lobby area represents a welcome departure from the traditional design concepts for public hotel space. Carefully selected style elements which recall the New York of yesteryear as well as the city of today adorn the building and are reminiscent of Italian culture. Antique details throughout the building provide a pleasant contrast set against the clean lines of the sleek and contemporary interior design. The building is air-conditioned and offers a 24-hour check-in service, a cloakroom, lift access, a public Internet connection, and room service (charges apply). The lobby of the hotel will be a welcome departure from traditional hotel public space design. Carefully selected New York themed artwork pays homage to the New York of past and present, and celebrates the contribution by Italian culture. Hence the name Hotel Mela, which means the apple in Italian.

Guests at this hotel may take advantage of its central location in the heart of Times Square and the theatre district. Manhattan's most famous attractions in the areas of art and entertainment can all easily be reached on foot.

The hotel has a restaurant offering breakfast, lunch, and dinner.