Renovated in 2000, this hotel comprises a total of 377 rooms spread over 17 floors including 18 suites. This appealing, fully air-conditioned hotel includes a 24-hour reception desk, a restaurant and a public Internet terminal. Guests can join in the Giraffe Lounge for nightly happy hour specials and poolside (seasonally) and the pool bar for your favorite cocktails and light snacks. Room service is also available as well as laundry services. Those arriving by car may make use of the car park or garage facilities. The lobby is large and decorated in Caribbean décor, with a combination of tiled and hardwood flooring.

This comfortable resort hotel is situated in Walt Disney Village and on the market square. It is located extremely close to Pleasure Island.

The Giraffe Cafe is open for breakfast and dinner and children 10 and under eat free with a paying adult. The Grab 'n Go offers snacks and beverages.