The fully air-conditioned hotel comprises a total of 249 floors spread over 3 floors. The pleasant and air-conditioned lobby features a 24-hour reception desk and a lift, whilst there are also a kiosk and a gift shop available. Amongst the dining options count the Cabana Bar, a casual restaurant serving breakfast, lunch and dinner with patio dining. A conference room is available and laundry and room services as well as a laundrette round off the facilities on offer. Those arriving by car may use the hotel car park.

The hotel enjoys a picturesque location and amidst breathtaking scenery just 20 minutes' walk from the centre of Palm Springs. On the opposite of the road is the Smoke Tree shopping centre, which offers plenty of attractive shopping opportunities. The property is just 5 km from the convention centre and the Knott's Soak City Water Park.